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Return to shopContact Us
Last updated: February 2026
We’re here to help! Whether you have a question about our products, orders, shipping, returns, or anything else, our team at iconic scentz is ready to assist you.
How to Reach Us
You can contact us for:
Order updates or tracking
Returns, exchanges, or cancellations
Product questions or sizing guidance
Payment or checkout assistance
General inquiries
Please include your order number (if applicable) to help us serve you faster.
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday & Sunday: Limited support
We aim to respond to all inquiries within 24–48 business hours.
Contact Information
Trading Name: iconic scentz
Website: https://iconicscentz.shop/
Email: sales@iconicscentz.shop
Get in Touch
If you’ve got great products your making or looking to work with us then drop us a line.