Shipping Policy

Last updated: February 2026

Thank you for shopping with Iconic Scentz,. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from https://iconicscentz.shop/. By placing an order, you agree to the terms outlined below.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Orders placed after 5:00 PM EST or on weekends/holidays will be processed the next business day.

• Once your order has been processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Destinations

• We currently ship to all 50 states in the United States.

• International shipping is not available unless specifically stated on a product page.

3. Shipping Methods & Estimated Delivery Times

Delivery times are estimates and may vary due to:

• Courier delays

• Weather conditions

• Holidays

• High order volumes

4. Shipping Costs

• Shipping charges (if applicable) are calculated at checkout.

• Free shipping promotions may apply automatically when eligible.

• All shipping costs are displayed before payment is completed.

5. Order Tracking

• A tracking number will be provided once your order has been shipped.

• You can track your order using the link included in the shipping confirmation email.

• If tracking information is not received, contact us for assistance.

6. Address Accuracy

• Customers are responsible for providing accurate and complete shipping addresses.

• Iconic Scentz, is not responsible for delays or lost packages caused by incorrect addresses.

• Reshipment fees may apply for returned or undeliverable orders.

7. Damaged or Lost Orders

If your order is damaged, lost, or significantly delayed:

1. Contact us within 7 days of the expected delivery date.

2. Provide your order number and details of the issue.

We will work with the carrier and follow our Return & Refund Policy to resolve the problem.

8. Restrictions & Limitations

• We do not ship to P.O. Boxes or APO/FPO addresses.

• Certain products may have restrictions due to size, weight, or carrier limitations.

9. Order Changes & Cancellations

• Orders cannot be changed once shipped.

• Cancellations are only accepted before processing or shipment.

• For more details, refer to our Cancellation Policy.