We’re here to help! If you have any questions about our products, orders, shipping, returns, or policies, the team at Iconic Scentz is ready to assist you.


How to Reach Us

You can contact us for:

  • Order updates or tracking

  • Returns, exchanges, or cancellations

  • Product questions or sizing guidance

  • Payment or checkout assistance

  • General inquiries

Please include your order number (if applicable) to help us assist you faster.


Customer Support Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (CST)

  • Saturday & Sunday: Limited support

We aim to respond to all inquiries within 24–48 business hours.


Contact Information

Trading Name: Iconic Scentz
Website: https://iconicscentz.shop/

Email: sales@iconicscentz.shop
Phone: +1 614-653-2814

Address:
1818 Corral Drive
Houston, Texas, 77090
United States