Shipping Policy

Last updated: February 2026

Thank you for shopping with Iconic Scentz. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from https://iconicscentz.shop/. By placing an order, you agree to the terms outlined below.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders placed after 5:00 PM CST or on weekends/holidays will be processed the next business day.

  • Once your order has been processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Destinations

  • We currently ship to all 50 states in the United States.

  • International shipping is not available unless specifically stated on a product page.

3. Shipping Methods & Estimated Delivery Times

Shipping Method Estimated Delivery Time
Standard Shipping 5–10 business days
Expedited Shipping 2–5 business days (if selected at checkout)

Delivery times are estimates and may vary due to:

  • Carrier delays

  • Weather conditions

  • Holidays

  • High order volumes

4. Shipping Costs

  • Shipping charges (if applicable) are calculated at checkout.

  • Free shipping promotions may apply automatically when eligible.

  • All shipping costs are displayed before payment is completed.

5. Order Tracking

  • A tracking number will be provided once your order has been shipped.

  • You can track your order using the link included in the shipping confirmation email.

  • If tracking information is not received, contact us for assistance.

6. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping addresses.

  • Iconic Scentz is not responsible for delays or lost packages caused by incorrect addresses.

  • Reshipment fees may apply for returned or undeliverable orders.

7. Damaged or Lost Orders

If your order is damaged, lost, or significantly delayed:

  1. Contact us within 7 days of the expected delivery date.

  2. Provide your order number and details of the issue.

We will work with the carrier and follow our Return & Refund Policy to resolve the problem.

8. Restrictions & Limitations

  • We do not ship to P.O. Boxes or APO/FPO addresses.

  • Certain products may have restrictions due to size, weight, or carrier limitations.

9. Order Changes & Cancellations

  • Orders cannot be changed once shipped.

  • Cancellations are only accepted before processing or shipment.

  • For more details, refer to our Cancellation Policy.

10. Contact Information

For questions about shipping or delivery:

Trading Name: Iconic Scentz
Website: https://iconicscentz.shop/

Email: sales@iconicscentz.shop
Phone: +1 614-653-2814

Address:
1818 Corral Drive
Houston, Texas, 77090
United States